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What is an IMEI number?
The IMEI number is a unique 15 digit reference code built into every mobile phone in the world that is used to help manufacturers, carriers and recyclers track all the phones.
To get your IMEI number, you have two choices:
Look in the back of the phone, usually under the battery, and you will find a sticker that shows the IMEI number and the make and model of your phone.
OR
Enter *#06# into your keypad and the phone should report your IMEI number.
When entering the IMEI number, ignore all the punctuation and enter just the numbers.
We grade your phone into three basic categories as shown below *
Working
Full list price
In full working order with a battery
Non-Working
Reduced list price
Badly damaged casing
No battery
Phone back/battery cover missing or broken
Does not power up
Phone operating system missing or corrupt
Broken/missing aerial
Faulty keypad
Broken/Cracked/Snapped hinges
SIM Gate broken or missing
Memory card holder broken or missing
Pin locked
Beyond Economical
Repair (BER)

Zero value
Physically broken
In more than one piece
Water damaged
LCD cracked/bleeding/does not work or missing
Unresponsive touch screen’s
SIM glued in
Memory card glued in
Broken battery terminals
Re-programmed IMEI number **
Logged by Immobilise/on the IMEI blacklist **
Barred by a network **
If you are still not sure, you can use the "Grade Your Phone" wizard and after answering a few basic questions, we will grade the phone for you
 
*this list is not exhaustive and we reserve the right to amend this list at any time.
**phones under these conditions will also be reported to the police.